Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to the Privacy Policy for Polygon Creative Agency ("Polygon," "we," "us," or "our"). We are a digital creative agency committed to building extraordinary brand experiences. This policy outlines our unwavering commitment to protecting the privacy of our clients, partners, and visitors to our website (the "Site"). It provides a detailed explanation of the types of information we collect, how that information is used and protected, and the rights you have concerning your personal data. Your trust is the cornerstone of our business, and we are dedicated to handling your information with the utmost care, transparency, and respect.

2. Information We Collect

Our data collection practices are designed to be minimal and purposeful, focused on what is necessary to provide our services and improve our Site experience.

  • Information You Provide Voluntarily: When you contact us through our inquiry form, you voluntarily provide personal information such as your name, email address, and details about your project or inquiry. We collect this information solely to engage in communication with you and to understand your needs.
  • Information We Collect Automatically (Usage Data): When you navigate our Site, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits. This data is typically aggregated and anonymized.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use "Essential Cookies" for site functionality and may ask for your consent to use "Analytics Cookies" to help us understand user behavior and improve our services.

We do not knowingly collect sensitive personal information, such as data related to race, ethnic origin, or health.

3. How We Use Your Information

The information we collect is used in the following ways, always with a focus on delivering and improving our services:

  • To Provide and Maintain Our Services: We use the information you provide to respond to your inquiries, prepare project proposals, and manage client relationships.
  • To Improve and Analyze Our Website: Aggregated Usage Data helps us understand how visitors interact with our Site, which content is most engaging, and where we can improve the user experience and overall site performance.
  • To Communicate With You: We use your contact information to reply to your messages, send project-related updates, and provide customer support. We will only send you marketing communications if you have explicitly opted-in to receive them.
  • For Security and Legal Compliance: We may use information to maintain the security of our Site, prevent fraud, and comply with applicable legal obligations, court orders, or governmental requests.

4. Data Security

We take the security of your data very seriously. We implement a variety of robust technical and organizational security measures to protect the personal information we process. Our Site uses SSL/TLS encryption to protect data in transit between your browser and our servers. Access to personal data within our organization is strictly limited to authorized personnel who need the information to perform their job functions. While we strive to use commercially acceptable means to protect your personal information, we acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Our commitment is to our clients and partners, not to data brokers. We may share your information only in the following limited circumstances:

  • With Service Providers: We may share information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery. These providers are contractually obligated to safeguard your data and are prohibited from using it for any other purpose.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • During Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Anonymized analytical data may be retained for longer periods for internal analysis purposes.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You can request copies of your personal data that we hold.
  • The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request in accordance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out:

Contact Our Team